Our Privacy Commitment
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how 10MinPlan collects, uses, and safeguards your data.
1Information We Collect
Personal Information:
- Name, email address, and phone number
- Company name and business information
- Billing and payment information
- Account credentials and preferences
Usage Information:
- Website and app usage patterns
- Search queries and campaign preferences
- Device information and IP addresses
- Cookies and similar tracking technologies
Communication Data:
- Customer support interactions
- Email correspondence
- Survey responses and feedback
2How We Use Your Information
We use your personal information to:
- Provide Services: Process bookings, manage campaigns, and deliver our platform features
- Personalization: Customize your experience and provide relevant recommendations
- Communication: Send important updates, notifications, and marketing materials
- Payment Processing: Handle transactions and billing processes
- Customer Support: Respond to inquiries and provide technical assistance
- Analytics: Improve our services and understand user behavior
- Legal Compliance: Meet regulatory requirements and protect against fraud
3Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us operate our platform
- Media Partners: Outdoor advertising vendors for campaign execution
- Payment Processors: Financial institutions for transaction processing
- Legal Authorities: When required by law or to protect our rights
- Business Partners: With your consent for joint marketing efforts
We do not:
- Sell your personal information to third parties
- Share sensitive data without proper safeguards
- Use your information for purposes other than stated
4Data Security Measures
Technical Safeguards
- SSL/TLS encryption for data transmission
- Advanced firewall protection
- Regular security audits and testing
- Secure cloud infrastructure
Administrative Safeguards
- Role-based access controls
- Employee privacy training
- Incident response procedures
- Regular backup and recovery testing
5Your Privacy Rights
You have the right to:
- Access: Request copies of your personal information
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your information
- Objection: Opt out of certain data processing activities
- Withdraw Consent: Revoke previously given consent
To exercise these rights, contact us at:
- Email: privacy@10minplan.com
- Phone: +91 98765 43210
- Write to us at our registered office address
6Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Essential Cookies: Required for basic platform functionality
- Analytics Cookies: Help us understand user behavior and improve our services
- Marketing Cookies: Deliver personalized advertisements and content
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may limit platform functionality.
7Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations and resolve disputes
- Enforce our agreements and protect our rights
- Analyze usage patterns and improve our platform
Retention Periods:
- Account information: Until account deletion + 3 years
- Transaction records: 7 years (regulatory requirement)
- Marketing communications: Until opt-out + 30 days
- Website analytics: 2 years
8International Data Transfers
Your information may be transferred to and processed in countries outside India where our service providers are located. We ensure appropriate safeguards are in place through:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
- Binding corporate rules for group companies
9Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.
If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
10Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:
- Post the updated policy on our website
- Send email notifications for material changes
- Provide 30 days notice before changes take effect
- Update the "Last Modified" date at the top of this policy
Your continued use of our services after changes become effective indicates your acceptance of the updated policy.
11Contact Information
For any questions about this Privacy Policy or our data practices, please contact:
General Inquiries
- Email: privacy@10minplan.com
- Phone: +91 98765 43210
- Response Time: Within 48 hours
Data Protection Officer
- Email: dpo@10minplan.com
- Phone: +91 98765 43211
- Office Hours: Mon-Fri, 9 AM - 6 PM
Postal Address:
10MinPlan Private Limited
Privacy Officer
123 Business District
Connaught Place, New Delhi 110001
India
This Privacy Policy complies with applicable data protection laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Last updated: January 15, 2025 | For the most current version, please visit our website.