Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 15, 2025
Version 2.1

Our Privacy Commitment

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how 10MinPlan collects, uses, and safeguards your data.

1Information We Collect

Personal Information:

  • Name, email address, and phone number
  • Company name and business information
  • Billing and payment information
  • Account credentials and preferences

Usage Information:

  • Website and app usage patterns
  • Search queries and campaign preferences
  • Device information and IP addresses
  • Cookies and similar tracking technologies

Communication Data:

  • Customer support interactions
  • Email correspondence
  • Survey responses and feedback

2How We Use Your Information

We use your personal information to:

  • Provide Services: Process bookings, manage campaigns, and deliver our platform features
  • Personalization: Customize your experience and provide relevant recommendations
  • Communication: Send important updates, notifications, and marketing materials
  • Payment Processing: Handle transactions and billing processes
  • Customer Support: Respond to inquiries and provide technical assistance
  • Analytics: Improve our services and understand user behavior
  • Legal Compliance: Meet regulatory requirements and protect against fraud

3Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who help us operate our platform
  • Media Partners: Outdoor advertising vendors for campaign execution
  • Payment Processors: Financial institutions for transaction processing
  • Legal Authorities: When required by law or to protect our rights
  • Business Partners: With your consent for joint marketing efforts

We do not:

  • Sell your personal information to third parties
  • Share sensitive data without proper safeguards
  • Use your information for purposes other than stated

4Data Security Measures

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Advanced firewall protection
  • Regular security audits and testing
  • Secure cloud infrastructure

Administrative Safeguards

  • Role-based access controls
  • Employee privacy training
  • Incident response procedures
  • Regular backup and recovery testing

5Your Privacy Rights

You have the right to:

  • Access: Request copies of your personal information
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your information
  • Objection: Opt out of certain data processing activities
  • Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at:

  • Email: privacy@10minplan.com
  • Phone: +91 98765 43210
  • Write to us at our registered office address

6Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Essential Cookies: Required for basic platform functionality
  • Analytics Cookies: Help us understand user behavior and improve our services
  • Marketing Cookies: Deliver personalized advertisements and content
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may limit platform functionality.

7Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations and resolve disputes
  • Enforce our agreements and protect our rights
  • Analyze usage patterns and improve our platform

Retention Periods:

  • Account information: Until account deletion + 3 years
  • Transaction records: 7 years (regulatory requirement)
  • Marketing communications: Until opt-out + 30 days
  • Website analytics: 2 years

8International Data Transfers

Your information may be transferred to and processed in countries outside India where our service providers are located. We ensure appropriate safeguards are in place through:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Certification schemes and codes of conduct
  • Binding corporate rules for group companies

9Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:

  • Post the updated policy on our website
  • Send email notifications for material changes
  • Provide 30 days notice before changes take effect
  • Update the "Last Modified" date at the top of this policy

Your continued use of our services after changes become effective indicates your acceptance of the updated policy.

11Contact Information

For any questions about this Privacy Policy or our data practices, please contact:

General Inquiries

  • Email: privacy@10minplan.com
  • Phone: +91 98765 43210
  • Response Time: Within 48 hours

Data Protection Officer

  • Email: dpo@10minplan.com
  • Phone: +91 98765 43211
  • Office Hours: Mon-Fri, 9 AM - 6 PM

Postal Address:
10MinPlan Private Limited
Privacy Officer
123 Business District
Connaught Place, New Delhi 110001
India

This Privacy Policy complies with applicable data protection laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

Last updated: January 15, 2025 | For the most current version, please visit our website.